We are excited to announce the launch of our new AI assistant, a powerful tool designed to help you quickly navigate our extensive resources. This chatbot is not just a simple Q&A bot; it’s a specialized assistant trained on our entire library of blog posts, product specifications, and technical guides. Our goal is to make it easier than ever for you to find the exact information you need to move your project forward.

Screenshot of the AI Chatbot announcement

How It Can Help Engineers and Designers

For engineers and designers, finding precise technical data can be time-consuming. Our AI assistant can help by providing instant answers to your most pressing questions.

  • Material Selection: Need to compare materials for a specific application? You can ask the AI about the properties of different foams and elastomers. For example, you can ask, “What’s the difference between silicone foam and silicone sponge?” and it will pull details from our article on the topic, clarifying their distinct properties and use cases.
  • Application-Specific Information: If you’re designing for a particular environment, you can get tailored information. For instance, you could ask, “What are the best thermal pads for a game console?” or “What kind of gaskets are used in medical devices?” and the bot will reference relevant content from our posts on “The Role of Thermal Pads in Modern Game Consoles” and “Thermal Gap Fillers in Power Supplies”.
  • Design Considerations: Get quick answers on fundamental topics. Ask about the importance of “Engineering Note: Hole Diameters” for precision die-cutting, or get an overview of our different manufacturing techniques with a question like, “What are the pros and cons of die-cutting versus laser cutting?”—a topic covered in our post on “Die-Cut Gaskets vs. Laser-Cut Gaskets”.

A Tool for Purchasing and Sales

Our AI assistant isn’t just for technical questions; it’s also a great resource for anyone in purchasing or sales who needs quick, reliable information.

  • Product Information: You can quickly look up product specifications, such as the thermal conductivity of a specific pad like the THERM-A-GAP™ PAD 80LO. The assistant can instantly provide you with key data points and links to the relevant product pages.
  • Common Use Cases: If a customer asks about a specific product, you can ask the chatbot for real-world examples. For instance, “What are the common applications for VHB tape?”
  • Supplier Information: Need to confirm our capabilities? The chatbot can provide information on our certifications like AS9100D or our partnerships with major suppliers like 3M, Laird, and Rogers.

Beyond the Basics: Solving Complex Problems

The AI assistant can also help with more advanced inquiries by cross-referencing information from different articles.

Enhancing Your Experience

This new tool is a direct result of our commitment to providing exceptional support. It works by drawing information from key articles like “The Importance of Thermal Management in Electronic Devices” and “What Is Die-Cutting?”. Look for the chat icon on the bottom right of the screen and start a conversation today to experience the fastest way to get your questions answered.

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